FAQS

CAN I CHANGE MY ORDER?

Because we start processing your order as soon as it’s placed, we cannot change the delivery address or the contents of the order. If you want to return any of the items, you are welcome to do so within 30 days of receipt.

CAN I CANCEL MY ORDER?

You can cancel your order up to 30 days after it has been delivered, however, we're unable to stop the order being shipped. Because we offer a fast delivery service, we start processing your order as soon as it’s placed, we can’t change it or stop it at this stage.

You can refuse delivery and the order will be returned to us with no charge to you. If you accept delivery, you will need to return the order either by post or to any Life Style Sports store.

CAN I BUY A GIFT CARD ONLINE?

Yes! You can buy an eGift Card online to use on lifestylesports.com or in one of our stores. Choose the amount, who you want to gift to, and add a personalized message to make it extra special.

HOW DO I USE A PROMOTION OR DISCOUNT CODE?

Firstly, lucky you for having one - it’s time to start shopping!

Once you have added your items to the basket and completed your address details, you will be asked if you have a discount code. If you do, enter it into the box and click the apply button. The discount will then be applied to your order before you pay for it. Please note we cannot apply discount codes after the order has been placed.

HOW DO I USE/PAY WITH KLARNA?

Klarna allows you to pay in 3 interest-free payments so you can spread the cost. The first payment is made at point of purchase, with the remaining 2 payments scheduled automatically every 30 days. No fees. Just add item(s) to your basket. Go to checkout & choose 'Pay over time with Klarna'. Then you will be redirected to Klarna & asked to fill out your payment details. To check your eligibility, Klarna will perform a soft search with a credit reference agency. This will not affect your credit score.

You must be 18+ to use this credit offer. The minimum total order value to pay with Klarna is €35. The maximum order value is €1,000. For now Klarna cannot be used in conjunction with any other payment method. If you do not already have an account you will be required to sign up to Klarna at our checkout.

WHAT HAPPENS IF THE ITEM I HAVE ORDERED IS OUT OF STOCK?

This shouldn’t happen, because we carefully track the stock that’s available and check before we offer it for sale on the website. However, all items are subject to availability and occasionally mistakes can happen. If for some reason we can’t fulfil your order, we’ll let you know as soon as we can.

HOW MUCH IS DELIVERY?

Please find Delivery Information HERE.

HOW DO I RETURN MY ORDER?

Please find Return Information HERE.

WHO DO I CONTACT IF I HAVE A QUESTION ABOUT MY ORDER?

The best (and quickest way!) to contact us is by email. Our email address is help@lifestylesports.com. You can also call us on the following numbers:

Republic of Ireland: 01 582 3527

United Kingdom: 0115 824 5889;

International: (+353) 1582 3527

If you are not happy with your online purchase from Life Style Sports, you can email us at help@lifestylesports.com. You can also send your complaint to an online dispute resolution process operated by the European Commission by visiting http://ec.europa.eu/consumers/odr/.