FAQS

 Welcome Back

Our stores are re-opening from Monday 8th June, and man, have we missed you.

Stopping by for a sports bra? Running in for new Runners? Picking up a Click & Collect order?

We can’t wait to see you. We’re doing everything we can to make your visit as safe and enjoyable as possible. You’ll notice a few changes to our stores and we promise to bring you the same Life Style Sports service you know and love.

Keepin’ it clean

We’re keeping our stores cleaner than ever, all day every day.

You’ll see us disinfecting displays, wiping down till points and washing our hands regularly. Our teams will be wearing masks and gloves too, they'll be smiling underneath.

We’re also asking you to wash yours, and have installed hand sanitising stations at the doors and in some footwear areas.

Stayin' apart

We're respecting physical distancing whilst in store, and ask that you do the same. Please stay 2 meters away from other customers and team members whilst you are shopping with us.

If our stores become too busy, we may need to ask you to wait outside, we’ll try to avoid this where possible and keep your wait times to a minimum.

Your perfect fit

Our fitting rooms are closed for now. You can try on your purchases at home, and if it’s not quite right, you can return it within 30 days. Simple.

Sofa, so good

We'd love to see you in store, but if you're planning on staying put, you’ll find everything you need from the comfort of your own sofa at Lifestylesports.com or by downloading our app.

We've got over 4,000 products from Nike, Adidas, Under Armour and more, plus enjoy FREE next day delivery and FREE returns on your order.

Which stores are opening when?

Opening on Monday 8th June

Blanchardstown Retail Park

Capitol, Patrick Street, Cork

Carrickmines Retail Park

Galway Retail Park

Grafton Street, Dublin

Mary Street, Dublin 

 

Opening on Thursday 11th June

Blackpool, Cork

Castlebar, Mayo

Cavan Retail Park

Childers Road Retail Park, Limerick

O'Connell Street, Clonmel

High Street, Ennis

New Street, Killarney

Main Street, Letterkenny

McDonagh Junction, Kilkenny

Shop Street, Galway

Barronstrand Street, Waterford

Main Street, Wexford

William St, Limerick

Our other stores will be opening soon, please keep an eye on the website, the app and our socials for the latest updates.

 

FIND YOUR LOCAL STORE

Need help finding your local store? Head on over to lifestylesports.com/ie/stores/ and you can check out opening times for stores near you.

 

READY, SET, SHOP

It's been a tough few months, thank you for connecting with us on social, for working from home with us, shopping with us and continuing to support Irish business. It’s great to have you back, and we appreciate you having ours.

 

YOUR LIFE, YOUR STYLE, YOUR SPORTS

 

COVID-19 UPDATE: A FEW THINGS WE'D LIKE YOU TO KNOW:

 

During these unprecedented times we want to reassure you that the health and safety of our customers, employees and their families is our priority. Now is the time for us to come together and support one another more than ever.

 

We’re doing all we can to navigate the unknown and we’d like to say a huge thank you to all of our teams for all of their hard work and efforts in these uncertain times and also to you, our customers.

 

Here’s some further information we would like to share with you.

 

Our warehouse is currently operating 7 days a week on smaller shifts with no overlap of team members between shifts.

 

We have physical distancing in place for all team members in our warehouse.

 

To reinforce physical distancing, we're operating less scanning and packing stations. Handheld terminals and pack stations are not shared between different team members.

 

We are sanitising our working areas throughout the day and deep cleaning our working areas between shifts.

 

Our delivery drivers are using gloves and hand sanitizer. We provide safe, no-contact deliveries. No signature required.

 

This means that Lifestylesports.com will continue trading and you can still buy from the site.

 

We offer FREE DELIVERY and now FREE 30 DAY RETURNS on all orders.

CAN I CHANGE MY ORDER?

Because we start processing your order as soon as it’s placed, we cannot change the delivery address or the contents of the order. If you want to return any of the items, you are welcome to do so within 28 days of receipt.

CAN I CANCEL MY ORDER?

You can cancel your order up to 28 days after it has been delivered, however, we're unable to stop the order being shipped. Because we offer a fast delivery service, we start processing your order as soon as it’s placed, we can’t change it or stop it at this stage.

You can refuse delivery and the order will be returned to us with no charge to you. If you accept delivery, you will need to return the order either by post or to any Life Style Sports store.

CAN I BUY A GIFT CARD ONLINE?

Yes! You can buy both Store Gift Cards and Online Cards online. Click the Store or Online Gift Card link on the Service Menu to purchase one now. Don’t forget, you can always pick up a Store Gift Card in any of our Life Style Sports Stores across the country!

HOW DO I USE A PROMOTION OR DISCOUNT CODE?

Firstly, lucky you for having one - it’s time to start shopping!

Once you have added your items to the basket and completed your address details, you will be asked if you have a discount code. If you do, enter it into the box and click the apply button. The discount will then be applied to your order before you pay for it. Please note we cannot apply discount codes after the order has been placed.

WHAT HAPPENS IF THE ITEM I HAVE ORDERED IS OUT OF STOCK?

This shouldn’t happen, because we carefully track the stock that’s available and check before we offer it for sale on the website. However, all items are subject to availability and occasionally mistakes can happen. If for some reason we can’t fulfil your order, we’ll let you know as soon as we can.

HOW MUCH IS DELIVERY?

Please find Delivery Information HERE.

HOW DO I RETURN MY ORDER?

Please find Return Information HERE.

WHO DO I CONTACT IF I HAVE A QUESTION ABOUT MY ORDER?

The best (and quickest way!) to contact us is by email. Our email address is help@lifestylesports.com. You can also call us on the following numbers:

Republic of Ireland: 1890 989 938

United Kingdom: 0845 434 8441

International: +353 1 5675790

If you are not happy with your online purchase from Life Style Sports, you can email us at help@lifestylesports.com. You can also send your complaint to an online dispute resolution process operated by the European Commission by visiting http://ec.europa.eu/consumers/odr/.