FAQs

Can I change my delivery address?

Because we start processing your order as soon as itís placed, we canít change the delivery address.

Can I amend my order?

Because we start processing your order as soon as itís placed, we canít change it. If you want to return any of the contents, you are welcome to do so within 28 days of receipt.

Can I cancel my order?

You can cancel your order up to 28 days after it has been delivered, however, we're unable to stop the order being shipped.

Because we offer a fast delivery service, we start processing your order as soon as itís placed, we canít change it or stop it at this stage.

You can refuse delivery and the order will be returned to us with no charge to you. If you accept delivery, you will need to return the order either by post to our warehouse or to any Life Style Sports store.

Do you sell or accept gift cards online?

Yes! We have 2 types, in-store Gift Cards and Online Gift Certificates.

You can purchase In Store Gift Cards in our stores and online. They can only be redeemed in our stores though.

You can purchase online gift certificates online and they can only be redeemed online.

How do I use a promotion or discount code?

Firstly, lucky you for having one, itís time to start shopping.

Once you have added your items to the basket and completed your address details, you will be asked if you have a discount code. If you do, enter it into the box and hit the apply button.

The discount will then be applied to your order before you pay for it.

We canít apply discount codes after the order has been placed.

What happens if the item I have ordered is out of stock?

This shouldnít happen, because carefully track the stock thatís available and check before we offer it for sale on the website.

However, all items are subject to availability and occasionally mistakes happen. If for some reason we canít fulfil your order, weíll let you know as soon as we can.

How much is delivery?

Delivery to any Life Style Sports Store is free for all orders.

Standard delivery to anywhere in Ireland is free when you spend over Ä50 and costs just Ä4 if you spend less.

Standard delivery to anywhere in UK is free when you spend over £50 and costs just £4 if you spend less.

Worldwide delivery is available with prices starting at Ä9.99, please check our delivery page for more details.

HOW DO I RETURN MY ORDER?

If you don't like something or it doesn't fit, you have 28 days to return it to us.  

In the unlikely event that your order is incorrect, please contact us at help@lifestylesports.com so that we can arrange the return for you.

 

Free Returns to a Life Style Sports store

You can return your order to any Life Style Sports store for an exchange or refund.

Just bring your dispatch note with you or show our sales team your confirmation email as proof of purchase.

If you paid for your order using a credit or debit card, please bring that payment card with you.

If you paid for your order using PayPal, we can refund your PayPal account or a Credit/Debit Card. It’s easier and faster to refund your credit/debit card, so we recommend this method.

 

Returning your order by post

Please use the address label from your dispatch note on the outside of your package and insert the remainder of the dispatch note in with your package before posting it back to us. The dispatch note and address label contain barcodes that we can scan to make processing your return quicker and easier.

If you don't have your dispatch note or address label, please ensure that you include your order number, email address and contact number with your return. You can post your return to either of the addresses shown below

  • Ireland
  • Life Style Sports Web Returns
  • DSV Solutions Ltd
  • Building 4
  • Toughers Ind Est
  • Ladytown, Naas
  • Kildare
  • W91 VE82

 

  • United Kingdom & Northern Ireland
  • Life Style Sports Web Returns
  • PM1578145
  • 1A McKinney Road
  • Newtownabbey
  • Co Antrim
  • BT36 4PE

 

Our delivery bags are re-sealable and there is a sticker on your dispatch note with the returns address pre-printed on it. We suggest using the resealed bag with the returns address sticker placed over the original delivery address sticker to return your order, it’s quicker and easier for you post and it’s also quicker for us to process your return and apply any refunds due to you.

We also recommend that you use a carrier who can give you a “Proof of Posting”, until the parcel is received by us, at the above address, it remains your responsibility.

 

Free Postal Returns with PayPal

If you paid for your order using PayPal and return it by post, you may be able to claim return postal costs from PayPal, just follow the steps HERE

You will need email proof of having paid by PayPal.

A scanned receipt from the post office / Courier costs.

You have 14 days to claim your refund from the date of the return.

 

Free Postal Returns with Parcel Motel in Ireland

As a Life Style Sports customer you can avail of the Free Returns service in Ireland with Parcel Motel. With many Parcel Motel Lockers all over Ireland you can drop your return off a convenient location and time. It will then be collected and delivered back to our returns centre. For full details on how to use this service check out the details HERE

You will need to create a Parcel Motel Account if you don't have one already.

You will need access to a printer to print your Parcel Motel returns label.

Other Important Information

It’s important to point out that all goods must be unused / unworn, have the original labels attached & footwear must be in the original box.

Underwear & Swimwear can be tried on but please do so over your own underwear and always keep the hygiene seal in place if there is one. We will not refund any items where this seal is not in place.

We also recommend that you use a carrier who can give you a “Proof of Posting”, until the parcel is received by us, at the above address, it remains your responsibility.

Who do I contact if I have a question about my order.

The best, and quickest way to contact us is by email. Our email address is help@lifestylesports.com

You can also call us on the following numbers:

Republic of Ireland: 1890 989 938
United Kingdom: 0845 434 8441
International: +353 1890 989 938

If you are not happy with your online purchase from Life Style Sports, you can email us at help@lifestylesports.com. You can also send your complaint to an online dispute resolution process operated by the European Commission by visiting http://ec.europa.eu/consumers/odr/.